Privacy Policy for RideShare
Last updated: January 2025
1. Introduction
RideShare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
2. Information We Collect
2.1 Personal Information
- Email address (for account creation and authentication)
- Display name and first name
- Nationality
- WhatsApp number (for ride coordination)
- Profile photo (optional)
2.2 Ride Information
- Departure and arrival cities
- Travel dates and times
- Messages and ride descriptions
- Transport mode preferences
2.3 Technical Information
- Device information and app usage analytics
- Crash reports and performance data
- Push notification tokens
3. How We Use Your Information
- To provide and maintain our ride-sharing service
- To facilitate connections between travelers
- To send notifications about ride updates
- To improve our app performance and user experience
- To ensure platform safety and security
4. Information Sharing
We share your information only in the following circumstances:
- With other users when you create or join a ride (name, photo, contact info)
- With Firebase/Google for app functionality and analytics
- When required by law or to protect our rights
5. Data Security
We use Firebase Authentication and Firestore to secure your data with industry-standard encryption and security measures.
6. Your Rights
- Access your personal data
- Update or correct your information
- Delete your account and associated data (in-app: Profile → Delete Account)
- Opt-out of non-essential communications
- Report inappropriate content or users
7. User Generated Content & Community Guidelines
RideShare allows users to create ride posts with messages. By using our service, you agree to:
- Not post inappropriate, offensive, or illegal content
- Not use the platform for spam, scams, or misleading information
- Not harass or abuse other users
- Provide accurate information about your rides
Reporting: Users can report inappropriate content or users directly in the app. We review all reports and take appropriate action, including content removal and account suspension for policy violations.
Moderation: We reserve the right to remove any content that violates our guidelines and to suspend or terminate accounts that repeatedly violate our policies.
8. Third-Party Services
Our app uses the following third-party services:
- Firebase (Google) - Authentication, database, analytics
- WhatsApp - External communication (user-initiated)
9. Children's Privacy
Our service is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16.
10. International Data Transfers
Your data may be processed in countries other than your own, including the United States, where Firebase servers are located.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: chrislo.kaya@outlook.com
Developer: KayaStudio